“You Can’t Get That Data….Only One Person Can Run That Report”

Post by Jon Cumberworth Fractional COO | Executive Coach | Entrepreneur | Investor | International Executive | Outsourcing Expert When employees hoard information and knowledge for their own benefit and control, they negatively affect the team and business. When I left Houston and moved to the Eastern Hemisphere, I had to learn a new inventory […]

$20k Mistake

Young Jon the sales rep, is about to get fired

Customer: “YOU SENT US THE WRONG MATERIAL!  WE NEED A REPLACEMENT ASAP!” Me: “Eff Me… This is a $20,000 mistake…..I’m totally getting fired.” When I was in my first 6 months as a Sales Rep in the Steel Industry, I was learning and growing at a pretty solid pace.  I was returning quotes quickly and […]