“You Can’t Get That Data….Only One Person Can Run That Report”

When employees hoard information and knowledge for their own benefit and control, they negatively affect the team and business. When I left Houston and moved to the Eastern Hemisphere, I had to learn a new inventory and ERP software system.  Getting acclimated to the new program wasn’t overly difficult, but I quickly found out the […]

I just made a $20,000 mistake and I’m totally getting fired!

Young Jon the sales rep, is about to get fired

Customer: “YOU SENT US THE WRONG MATERIAL!  WE NEED A REPLACEMENT ASAP!” Me: “Eff Me… This is a $20,000 mistake…..I’m totally getting fired.” When I was in my first 6 months as a Sales Rep in the Steel Industry, I was learning and growing at a pretty solid pace.  I was returning quotes quickly and […]